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Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require your order number.
Refunds
Once your return is received and inspected, we will either refund your order less shipping, if everything is in order, or we will send you an email to notify you that we have rejected your refund and why.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within the amount of days it takes the credit card company to process the credit.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We are unable to exchange products. If you would like to exchange please return your initial purchase for a refund and purchase your desired products.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: Bandit Media LLC 316 Mt Evans Blvd, Unit C,Pine, CO 80470.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at banditmedia@yahoo.com for questions related to refunds and returns.